Terms and Conditions

These terms and conditions govern the use of Meola’s website and the purchase of products from our brand Meola, owned and run by Genpure Lifescience Pvt Ltd. By using our website or placing an order, you agree to be bound by these terms and conditions.

Product Details & Information

We make every effort to ensure that product information, descriptions, and prices are accurate. However, we do not guarantee that the information is error-free. Please contact us at info@meolaindia.com in case you find any discrepancies in the product details and information on our website or third party websites. 

Order Processing

We reserve the right to refuse or cancel any order for any reason, including but not limited to, the availability of a product, errors in the product or pricing information, or problems with credit card processing.

Payments

All payments must be received in full before an order is processed. We accept credit card, debit card, net banking, and UPI IDs as methods of payment.

Shipping and Delivery

We happily ship Free of cost within India and use a reliable courier service for delivery. Delivery times may vary depending on the shipping location. We are not responsible for any delays caused by the courier service.

Returns and Refunds

Our return and refund policy is detailed in a separate document. Please refer to the return and refund policy for more information.

Intellectual Property

The content of our website, including text, images, logos, and trademarks, is the property of our brand Meola, owned and run by Genpure Lifescience Pvt Ltd and is protected by copyright and trademark laws. You may not use or reproduce any of this content without our written permission.

Limitation of Liability 

Our liability is limited to the cost of the products purchased. We are not liable for any indirect, incidental, or consequential damages.

Third Party Websites

This Site may hyperlink to sites not maintained by or related to Meola. Hyperlinks are provided as a service to users and are not sponsored by or affiliated with this Site or Meola, and Meola makes no representations or warranties about the content, completeness, or accuracy of those third party sites. Information you submit at a third party site accessible from this Site is subject to the terms of that site's privacy policy, and Meola has no control over how your information is collected, used, or otherwise handled.

Dispute Resolution

Any dispute arising from the use of our website or the purchase of products from our brand will be resolved through arbitration in accordance with the laws of India.

Changes to Terms and Conditions

We reserve the right to make changes to these terms and conditions at any time. Any changes will be posted on our website.

If you have any questions or concerns about these terms and conditions, please contact our customer support team at info@meolaindia.com.

These terms and conditions are subject to the laws of India and are intended to govern the use of our website and the purchase of products from our brand.