Privacy Policy


Our Commitment

Meola values the privacy of our customers and is committed to protecting their personal information at any cost. 

This privacy policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it.

Information Collection

We collect personal information, such as name, address, email address, phone number, and payment information, when you place an order or create an account on our website. We may also collect information about your browsing and purchasing history, as well as information about your skin type and skin concerns.

Use of Information

We use the information we collect for the following purposes:

  1. To process your orders and provide customer support.
  2. To personalise your experience on our website and offer you tailored recommendations.
  3. To improve our products and services.
  4. To send you promotional offers and updates about our brand.
  5. To comply with legal and regulatory requirements.

Sharing of Information

We will not sell, rent, or share your personal information with any third party, except as necessary to process your order or comply with legal requirements.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, or as required by law.

Security Measures

We take appropriate measures to protect the security of your personal information, including using encryption to protect sensitive information during transmission. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.


We use cookies to track your browsing and purchasing history on our website and to personalise your experience. You can choose to disable cookies in your browser settings, but this may impact your ability to use certain features of our website.

Changes to this Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on our website, and we encourage you to review the policy periodically to stay informed of our privacy practices.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us through our website or email us at

This Privacy Policy is subject to the laws of India and is intended to comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000.

This privacy policy is effective as of 1st Feb 2023.